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Category Archive for 'Angry Patients'

Expressing Humanism in Each Medical Encounter Ami Schattner, MD Arch Intern Med. 2009;169(12):1095-1099. Humanistic behavior is considered an essential component of professional medical care. However, the evidence shows that it is often neglected. Many barriers to the expression of sensitivity to the patient’s concerns and empathy and compassion in the clinical encounter can be identified. […]

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The Care of the Patient Francis Peabody, MD JAMA. 1927;88(12):877-882 “The most common criticism made at present by older practitioners is that young graduates have been taught a great deal about the mechanism of disease, but very little about the practice of medicine—or to put it more bluntly, they are too “scientific” and do not […]

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In the most recent Archives of Internal Medicine, investigators examined the pervasive but poorly understood issue of “the difficult patient encounter” (Arch Intern Med. 2009;169(4):410-414).  The authors write “Nearly 1 of 6 outpatient visits is considered difficult by physicians. Difficult encounters are more likely to occur with patients who have a mental disorder, present with […]

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